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Communicating Made Easy

Wednesday, October 12, 2011

Meet me page facility

The Meet Me Page feature is designed to make the operator's job easier and allow them to process calls with speed and accuracy.
 
It basically allows the user to receive an incoming call, make a page (internal/external) announce the call and wait, then be directly connected to the member of staff that needs to take the call anywhere in the building. Operators no longer have to search the office to locate a member of staff.

How to set it up
 
1 - Program a feature code in MMC 724 for MMPA and MMPG - e.g. MMPA = *0, MMPG = *1
 
2 - Or on the operator's phone, program a MMPG key
 
3 - When a call is answered by the operator they press the MMPG key, enter the page zone and announce the call, they will then be presented with an option on the screen to "wait for answer"
 
4 - The person to receive the call goes to any phone in the building and presses *0 (Meet me page Answer code)
 
5 - They will then be connected to the operator - if the operator now hangs up, the caller is put through to the member of staff
 
6 - If the member of staff does not want the call, they just tell the operator and hang up, the operator then automatically is put back to the caller



This entry was written by Administrator, posted on Wednesday, October 12, 2011
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